英文邮件
According to the survey , 88% of the internet users use e-mail , and 90% of the staff in the business world would like to establish business relations by e-mail.
你还在为英文邮件写作而抓狂吗?
你还在为别人误解你的表达而烦恼吗?
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会写英文电子邮件吗?不会!!不会!!不会!!
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1、Address
a definite address 地址要确切
When we write e-mail , the address is a problem that must not be ignored .There are three types of address in e-mail : the first type is an ordinary address , the second type is a “cc”address , the third type is an encrypted address .
当我们写电子邮件的时候,
地址是一个绝对不能忽视的问题。
英文电子邮件通常有三种类型的地址:
一种是普通电子邮件地址,一种是抄送电子邮件地址,
还有一种是加密电子邮件地址。
知识点一
【1】普通收信人地址 :To:[email protected] ;
【2】抄送收信人地址 :Cc:[email protected] ;
【3】加密收信人地址 :Bcc:[email protected] ;
2、Subject
an concise subject主题要凝练
A good subject should be able to summarize the content of the text , to the other person knowing as quickly as possible what our text is trying to say . In other words , the subject is , in a way , a mouthpiece for the text . But we also should be careful to keep the theme simple .
为了使对方能够
尽快洞悉我们在表达什么,
一个优秀的主题应该能凝练正文的内容。
换句话说,
主题在某种程度上是正文的传声筒。
但是,我们也应该注意保持主题的简洁。
3、Salutation
an appropriate salutation 称呼要恰当
Some people jump straight into the text of an e-mail without so much as a “hi”. It’s polite to add a salutation , just as you would with a letter . That might look like : Dear Sir/Madam , Dear Mr.Johnson , Hi Sue , Hello Fred .
有些人写邮件不喜欢加称呼,
甚至连简单的“你好”都忽略。
和你一样,
大家都认为写明称呼是一种礼貌。
关于称呼,你可以这样写:
亲爱的先生/女士、亲爱的约翰孙先生、你好,苏。
知识点二
【1】正式的称呼(长辈/上级):
Hi Sue / Hello Fred ;
【2】非正式的称呼(同辈/亲朋/同事):
Dear Sir / Dear Mr.Johnson ;
4、Opening
a purposeful opening开头要澄清意图
It’s important to clarify intent at the beginning , and thanking the reader is the best way to start an e-mail , especially in case of mutual request .
在邮件开头澄清你的来意非常重要,
而感谢读者是最好的开场白,
特别是在需要对方提供帮助的情况下。
知识点三
【1】如果你主动给别人写邮件表明意图:
I am writing to……
【2】如果回复客户的咨询,向他们表示感谢:
Thank you for contacting us……
【3】如果对方已经回复过你一份邮件,你要表示感谢:
Thank you for your prompt reply. / Thanks for getting back to me .
【4】如果你询问一些信息,对方花了一点时间回复你:
Thank you for providing the requested information .
【5】如果对方给予你一些特别的帮助:
Thank you for all your assistance . / I truly appreciate……
【6】如果对方对你的工作提出了一些质疑:
Thank you for your feedback .
5、Body
a clear text正文内容要清晰
The body is the main content of an e-mail , and lack of clarity in the text means that the whole e-mail fails . So making the text clear is a central task for the writer , and using numbers is the most common way to make content structured and cleared .
正文是电子邮件的主要内容,
正文表达不清楚就意味着整份电子邮件失败了。
所以,让正文结构清晰就成了写信人的核心任务,
而使用编号是将内容结构化、清晰化
最常用的方法。
6、Ending
a happy ending 结尾要感谢
Thank the recipient again before you close the e-mail .
在邮件结束之前,应该再次感谢收信人。
知识点四
【1】感谢您的倾听和合作。
Thank you for your patience and cooperation .
【2】感谢您的贴心支持。
Thank you for your consideration .
【3】如果您有任何问题和担忧,马上联系我。
If you have any questions or concerns , don’t hesitate to let me know .
【4】期待您的来信。
I look forward to hearing from you .
【END】